PRIVACY POLICY

Last Updated: September 18, 2026

At Devina Massage Bali, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or make a booking.

1. About Devina Massage Bali

Devina Massage Bali provides professional out-call massage services in Bali.

Website: devinamassagebali.com
WhatsApp: +62 857-3742-7452

Our services are designed for guests looking for a convenient and professional massage experience at their villa, hotel, or accommodation.

2. Information We May Collect

When you contact us or make a booking, we may collect information such as:

  • Name
  • WhatsApp number
  • Email address
  • Preferred massage treatment
  • Treatment duration
  • Preferred date and time
  • Hotel, villa, or accommodation name
  • Location required for the booking
  • Number of guests
  • Special requests you voluntarily provide

Please only provide information that is necessary for your enquiry or booking.

3. How We Use Your Information

We may use the information you provide to:

  • Respond to your enquiries
  • Process and manage bookings
  • Confirm appointment details
  • Check service availability
  • Communicate with you about your booking
  • Provide customer support
  • Improve our website and services
  • Maintain appropriate business records
  • Comply with applicable legal requirements

We use your information for legitimate business and service purposes.

4. WhatsApp Communication

If you contact Devina Massage Bali through WhatsApp, the information you provide may be used by our team to respond to your enquiry and manage your booking.

WhatsApp is a third-party communication platform. Your use of WhatsApp is also subject to WhatsApp’s own privacy policy and terms.

WhatsApp: +62 857-3742-7452

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand website usage, measure performance, and improve our services.

If we use analytics, advertising, or other technologies that require consent under applicable law, we will provide an appropriate consent option where required.

6. Google Analytics and Google Ads

If Google Analytics, Google Ads, conversion tracking, remarketing, or other Google services are used on our website, these services may process information about website interactions for analytics, measurement, or advertising purposes.

Where required by applicable law, we will request appropriate user consent before using applicable cookies or advertising technologies.

You can manage Google’s advertising preferences through Google’s Ads Settings.

7. Sharing of Information

We do not sell your personal information.

We may share information when reasonably necessary to operate our website, communicate with customers, process bookings, provide requested services, or comply with legal requirements.

This may include website providers, communication platforms, analytics services, advertising services, technology providers, or other service providers used by our business.

8. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, or disclosure.

Our website may use HTTPS/SSL encryption to help protect information transmitted through the website.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for booking management, customer service, business records, legal obligations, and other legitimate business purposes.

The retention period may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where processing is based on consent
  • Ask how your information is being used
  • Opt out of certain marketing or personalized advertising activities

To make a privacy-related request, please contact us using the contact information below.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Third-party websites have their own privacy policies and terms. Devina Massage Bali is not responsible for the privacy practices of websites that we do not control.

12. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children.

We do not knowingly request personal information from children for advertising or marketing purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, privacy practices, or applicable legal requirements.

Any updated version will be published on this page together with a revised Last Updated date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Devina Massage Bali

WhatsApp: +62 857-3742-7452
Website: devinamassagebali.com
Email: fitrisusilawati633@gmail.com